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Secure intake, consent and deadline systems for tax practices

Client and marketing systems for accounting and tax firms

Taxpayer data protection and IRS practice rules depend on the same secure process running for every client, every season. We build accounting and tax firm systems that collect documents securely, record consent before any marketing and keep deadlines on schedule.

Monvell builds secure client intake, document collection, deadline reminders and marketing systems for accounting and tax firms. The most important concern is protecting taxpayer data and following IRS and FTC rules, so every system we build keeps documents in secure channels, records client consent and runs the same way each season.

What matters most

What matters most to an accounting and tax firm

Tax and accounting firms hold some of the most sensitive data any business keeps, under specific federal rules, on a calendar set by the IRS. These priorities shape every system we build for them.

01

Data security and your WISP

Tax preparers are financial institutions under the FTC Safeguards Rule, which requires a written information security plan (WISP), access controls, multi-factor authentication and a designated qualified individual. The IRS reminds tax professionals of this requirement and publishes Publication 5708 as a template, and the rule also requires notifying the FTC of a breach affecting 500 or more consumers.

How we support itWe move document exchange into a secure portal with multi-factor sign-in and access logs, keep tax data out of marketing tools, and document each system's data handling so it can be added to your WISP.
02

Section 7216 consent before marketing

Under Internal Revenue Code section 7216, a preparer generally needs the taxpayer's signed consent before using or disclosing tax return information, including to market other services. Many firms want to offer planning, bookkeeping or advisory work to return clients but are unsure where the line sits.

How we support itConsent forms in the wording your firm approves are signed in the portal and stored with a timestamp, and marketing lists include only clients with consent on file.
03

Circular 230 and honest advertising

Practitioners before the IRS follow Circular 230, which prohibits false, fraudulent or misleading advertising and solicitation and sets standards for how practitioners describe their services. CPAs also follow their state board of accountancy's rules on advertising and firm names.

How we support itWebsite pages, emails and ads are reviewed by your designated partner or manager, and only approved versions publish or send.
04

Deadline seasons and capacity

Business returns in March, individual returns in April, estimated payments each quarter and extension deadlines in September and October set the firm's year. Missing documents and late engagement letters are what turn a deadline into a scramble.

How we support itEngagement letters, organizers and document requests go out on a schedule you set, reminders repeat until items arrive, and staff see who is missing what.
The challenges

What holds accounting and tax firms businesses back?

01

Documents arrive every way except securely

Clients email photos of W-2s, text pictures of 1099s and drop off paper. Each one creates a copy outside your controls and extra work to file it.

02

Chasing missing items eats season capacity

Staff spend hours following up on missing documents and unsigned forms during the weeks when preparer time is most valuable.

03

Advisory work is hard to introduce

Firms want to offer planning, bookkeeping or CFO services to return clients, but section 7216 consent and professional rules make casual cross-marketing risky.

04

Off-season demand is uneven

Inquiries spike in winter and fade by summer. Without steady visibility, year-round services are harder to fill.

Before you ask

What accounting and tax firms teams ask us first.

The concerns we hear most, answered up front.

QWill your tools fit our written information security plan?

They are chosen and set up to. We use tools with access controls, multi-factor authentication and logging, document what data each one holds, and give you that documentation to add to your WISP. Your firm's qualified individual stays in charge of the plan.

QCan we email or text return clients about our other services?

Using return information to market other services generally needs signed section 7216 consent, and marketing texts need TCPA consent. We build the consent capture into your engagement process and limit marketing lists to clients with consent on file. Your firm decides the exact wording with its own advisor.

QWill tax data end up in a marketing platform?

No. Tax documents and return details stay in your portal and tax software. Marketing tools hold only contact details and the consent records needed to send approved messages.

QCan this work with our tax and practice management software?

In most cases, yes. Many tax and practice management systems allow connections for contacts, engagement status and due dates, and we design around the software you already use.

The customer journey

Discovered, chosen, booked, and kept.

How a customer moves from first search to repeat business, and where accounting and tax firms businesses win or lose them.

Step 1 of 4 · Discovered

Individuals and businesses search for tax help, often close to a deadline or after an IRS notice. Clear service pages and a strong Google profile bring them to your firm.

Insights

Reading for accounting and tax firms teams.

Questions

Accounting and Tax Firms questions, answered.

All questions

Yes. The FTC Safeguards Rule treats professional tax preparers as financial institutions and requires a written information security plan. The IRS publishes Publication 5708 to help tax professionals create one.

Section 7216 of the Internal Revenue Code restricts how tax preparers use and disclose tax return information. Using that information for purposes outside preparing the return, such as marketing other services, generally requires the taxpayer's signed consent in a specific format.

A secure client portal with multi-factor sign-in is safer than email or text, because files stay encrypted and access is logged. It also keeps documents organized by client and year.

Send organizers and document checklists early, then follow up automatically on a set schedule until each item arrives. Showing staff which clients are missing what lets them call only the clients who need help.

Local service areas

Based in Columbia, working anywhere.

We work remotely with service businesses across South Carolina and beyond. Local pages show the public data for each county and city we serve.

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Ready to build the business you meant to build?

A 30-minute call on Google Meet. You leave knowing what to fix first and what it is worth, whether or not we work together.

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