Privacy policy
Monvell Solutions LLC collects the information you submit through our forms, such as your name, email, phone number and business details, and uses it to respond to you and provide our services. We do not sell your information.
Who we are
Monvell Solutions LLC is a South Carolina company based in Columbia. In this policy, "we" and "us" mean Monvell Solutions LLC. This policy covers monvellsolutions.com and its related pages, including audit.monvellsolutions.com and book.monvellsolutions.com.
What information do we collect?
When you fill out a form, book a call, run the digital audit or apply for product access, we collect what you enter. This may include:
- Your name
- Your email address
- Your phone number
- Your business name, website, location and type
- Details you share about your business and goals
- Messages you send to us or to the automated assistant on our website
Information collected automatically
We use analytics tools to understand how visitors use our website, such as which pages are viewed and how visitors arrive. These tools may collect technical details like your browser type, device type, approximate location and pages visited. We use this information to improve the website.
How do we use your information?
- To respond to your inquiry or message
- To schedule and hold calls and consultations
- To build and deliver your digital audit report
- To provide the services you engage us for
- To review applications for Monvell Products
- To improve our website and services
- To meet legal obligations
Do we sell your information?
No. We do not sell your personal information. We share it only with service providers who help us operate our business, such as hosting, scheduling, email and analytics providers, and only as needed for them to perform that work. We may also disclose information when required by law.
How long do we keep information?
We keep information for as long as needed to respond to you, provide our services and meet legal and business record requirements. Digital audit reports stay open for 14 days unless a call is booked.
How do we protect information?
We use reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is fully secure, but we work to protect your information and limit access to people who need it.
Your choices
You can ask us to access, correct or delete the personal information we hold about you. You can opt out of marketing messages at any time by using the unsubscribe link in an email or replying STOP to a text. To make a request, email hello@monvellsolutions.com.
Children
Our website and services are for businesses. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy. When we do, we will change the date at the top of this page.
Contact
Questions about this policy can be sent to hello@monvellsolutions.com. Monvell Solutions LLC, South Carolina.