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Job ads, candidate texting and client pipelines for agencies

Staffing agency marketing and recruiting systems

An agency works two markets at once, clients with open orders and candidates with options. We build the systems that fill orders faster and keep every job ad and message within the rules your agency follows.

Monvell builds the marketing, candidate and client pipelines, and communication systems staffing and recruiting agencies run on. The top priority is hiring compliance: job ads, candidate messages and screening steps that follow EEOC rules, pay transparency laws and texting consent the same way every time.

What matters most

What matters most to a staffing agency

Staffing agencies are judged on speed and held to hiring law on every posting and placement. These four areas carry the most weight.

01

Job ads and screening that follow hiring law

Employment agencies are covered by the federal laws the EEOC enforces, which prohibit job ads that show a preference based on age, sex, race or other protected traits. More than a dozen states plus D.C., including California, Colorado, Illinois, New York and Washington, also require pay ranges in job postings, and a recruiter rewriting an ad on deadline can miss both.

How we support itYour compliance lead approves job ad templates once, required fields such as pay range and EEO statement cannot be skipped, and every version and posting is logged by date and location.
02

Speed across two pipelines

Clients often send the same order to several agencies, and the first strong submittal tends to get the interview. Good candidates accept the first solid offer, so a slow reply loses both sides.

How we support itSeparate pipelines for job orders and candidates, instant acknowledgment of applications, and alerts when an order has no submittal within your target time.
03

Texting candidates with consent

Candidates answer texts faster than calls or email, and business texting falls under TCPA consent rules and carrier A2P 10DLC registration. Texting a candidate who never opted in puts the agency and its number at risk.

How we support itOpt-in is captured at application with a timestamp, numbers are registered, STOP replies are honored automatically and every message is logged.
04

I-9, E-Verify and candidate data in the right place

When your agency is the employer, it completes Form I-9, and in South Carolina every employer must verify new hires through E-Verify. Identity documents, Social Security numbers and background check results belong in your ATS or HR system, never in marketing tools.

How we support itWe design marketing and messaging tools so they never collect identity documents or Social Security numbers, and route candidates to your ATS or onboarding system for those steps.
The challenges

What holds staffing and recruiting agencies businesses back?

01

Candidates go cold in hours

An applicant who hears nothing the same day has often moved on. Recruiters juggling many orders cannot reply to everyone quickly by hand.

02

Orders shared with competing agencies

Clients spread orders across several agencies and judge them on speed and fit. Agencies without a clear submittal process lose orders they could have filled.

03

Finished assignees drift away

Workers finishing an assignment are the easiest people to place again, but without a redeployment step they take jobs elsewhere.

04

Client sales depend on a few relationships

Many agencies rely on a small number of accounts. Winning new clients takes consistent outreach and follow-up that recruiters rarely have time for.

Before you ask

What staffing and recruiting agencies teams ask us first.

The concerns we hear most, answered up front.

QWill automated texts to candidates create TCPA risk?

Texts go only to candidates who opted in, and the consent record is stored with a timestamp and the wording they agreed to. STOP replies end messages immediately, and your team approves every template before it is used.

QWill your tools touch I-9 documents or Social Security numbers?

No. Marketing and messaging tools are designed not to collect them. Those steps happen in your ATS, HR or onboarding system, where your agency already controls access.

QWe post jobs in several states. Can templates handle different pay transparency rules?

Yes. Templates can require the fields your counsel says each location needs, such as a pay range or benefits summary, and every posting is logged by location. Which rules apply is your agency's legal call; we build the system to apply your decision consistently.

QWill automated screening introduce bias?

We do not build automated scoring or rejection of candidates. Screening questions are limited to job-related requirements your team approves, and people make every hiring decision. Some places, such as New York City, separately regulate automated employment decision tools, which is another reason we keep decisions with your recruiters.

QDoes this replace our ATS?

No. Your ATS stays the system of record. We connect to it where it allows and build the marketing, messaging and reporting around it.

The customer journey

Discovered, chosen, booked, and kept.

How a customer moves from first search to repeat business, and where staffing and recruiting agencies businesses win or lose them.

Step 1 of 4 · Discovered

Candidates find your jobs on boards and search, and hiring managers find your agency when they search for help filling roles in their industry.

Questions

Staffing and Recruiting Agencies questions, answered.

All questions

Agencies grow by focusing on industries and roles they fill well, then reaching hiring managers in those industries with useful content, outreach and steady follow-up. Fast, well-matched submittals on early orders are what turn a trial client into a regular one.

Acknowledge every application right away, ask a few job-related screening questions automatically and route qualified candidates to a recruiter the same day. Texting opted-in candidates usually gets the fastest answers.

Yes, with consent. Capture opt-in when the candidate applies, register your numbers for A2P 10DLC, identify your agency in messages and honor STOP requests right away.

It depends on where the job is located. More than a dozen states plus D.C. require pay ranges in postings, including California, Colorado, Illinois, New York and Washington, while South Carolina has no such statewide requirement. Check with counsel for each location you post in.

Separate paths for job seekers and employers, searchable jobs, the industries and roles you fill, how your process works and fast ways to apply or request staff. Each path should lead to a clear next step.

Local service areas

Based in Columbia, working anywhere.

We work remotely with service businesses across South Carolina and beyond. Local pages show the public data for each county and city we serve.

Browse local service areas

Ready to build the business you meant to build?

A 30-minute call on Google Meet. You leave knowing what to fix first and what it is worth, whether or not we work together.

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